Quote Runner moving leads come up when a moving company owner starts pricing paid lead sources. This guide is for owners, general managers and sales managers of US moving companies who are deciding whether a pay-per-lead platform belongs in their lead mix. The short answer is that a lead platform is worth only what it books. Your decision should rest on terms you confirm in writing and a cost-per-booked-job test you run yourself.
A note on scope. Lead platforms change their pricing, lead types, territories and return terms, and this article does not restate Quote Runner's current terms. Confirm every provider-specific detail directly with the provider, in writing, with a date. What follows is a vendor-neutral evaluation framework: the questions to ask, how to route leads into your sales process, and how to measure the result.

Where a Paid Lead Platform Fits in Your Lead Mix
A moving lead provider sells or routes inquiries from people planning a move to moving companies. Quote Runner is one of the names movers look up. The platform category matters more than any single brand, because the same evaluation applies to every vendor you consider.
Most moving companies draw jobs from a handful of places: referrals and repeat customers, their own website and ads, review profiles, and paid lead platforms. Paid platforms differ from the rest in one important way. You don't control where the inquiry came from, what the customer was told, or who else received it.
That is why a Quote Runner review, or a review of any lead vendor, deserves a second look at who published it. Sites that sell leads, or earn commissions on them, have a stake in the verdict. Your own booking data is the only review that fully applies to your market.
The buyer's sequence, in order
Here is the order that keeps a lead test controlled and measurable:
- Get the terms in writing. Ask for lead types, per-lead prices, minimums, contract length and the return policy in a dated email or document.
- Define your filters. Decide which ZIP codes, move types, move sizes and move-date windows you actually want to work.
- Set up intake. Make sure every purchased lead lands in your CRM with its source tagged before the first lead arrives.
- Assign ownership. Name the person who calls each new lead and set an internal response target.
- Run a capped 30-day test. Fix a budget ceiling and do not raise it mid-test.
- Score it by cost per booked job. Compare the result with your other lead sources before renewing.
How Leads Reach You: Delivery, Speed and Format
Start with three delivery questions: how the lead arrives, what data it contains, and how quickly it reaches you after the customer submits it. Each answer shapes how fast your team can act. Ask the provider directly, because delivery options differ by vendor and change over time.
Common delivery channels in this category include email alerts, text notifications, a web portal and a direct feed into software. A portal-only lead forces someone to log in and copy data by hand. That manual step is where leads go stale.
The data fields matter just as much. At minimum, you need the customer's name, phone, email, origin and destination ZIP codes, move date and approximate home size. A lead missing the move date or size forces an extra discovery call before you can even quote.

Speed is the variable you control. On a shared lead, other movers receive the same inquiry, so every minute a lead waits gives a competitor room to call first. For a closer look at the operational cost, see what slow lead response costs you.
Shared or Exclusive? Why That Single Question Changes Your Math
A shared lead is an inquiry sold to more than one mover. An exclusive lead is sold to one mover only. That distinction changes your price, your response pressure and the close rate you should expect.
Q: What is the difference between shared and exclusive moving leads?
A: A shared lead goes to several movers, so ask the provider for the maximum number of companies that receive each one; an exclusive lead goes to you alone. Compare the two on cost per booked job over the same 30-day window, not on price per lead.
Shared leads put pressure on your phones. The customer hears from several companies, often within a short window, so the mover who reaches them first with a clear price has the edge. If your office cannot answer new leads quickly during business hours, shared leads will underperform for you regardless of their price.
Exclusive leads give you more breathing room, but only if exclusivity is real. Ask how the provider defines it. Some definitions cover a time window only, after which the same inquiry can be sold again.
Questions to Confirm Before You Fund an Account
Treat this moving lead vetting checklist as questions to ask the provider, not as assumptions about any provider. Record each answer with the date you received it.
Lead type and source
- Is each lead shared or exclusive? If shared, how many movers receive it at most?
- How is each lead generated: the provider's own websites, paid ads, or inquiries bought from other vendors?
- How does the provider capture the customer's consent to be contacted by phone and text? Ask for the exact consent language, and confirm the current requirements with the relevant authority.
Delivery and targeting
- Which delivery formats are supported: email, text, portal, API or webhook?
- Can you filter by ZIP code, distance, local versus long-distance, move size and move date?
- Can you pause delivery on days when your trucks are fully booked?
Money and commitment
- What is the per-lead price for each lead type, and does it vary by move size, distance or season?
- Is there a minimum spend, a prepaid balance or a contract term?
- How much notice does cancellation require, and does the agreement renew automatically?
Returns and credits
- Which leads qualify for a credit: wrong numbers, duplicates, out-of-area moves, customers who already booked?
- How many days do you have to dispute a lead, and what proof does the provider need?
- Is a valid dispute paid back as account credit or as a refund?
Regulatory fit
- Does the provider, or any partner it sells to, operate as a household goods broker? If so, ask for its registration details and confirm the current requirements with the relevant authority.
- Does the provider verify your USDOT number before routing interstate leads to you? FMCSA explains which carriers must register for a USDOT number, and a provider that checks this is filtering the pool you compete in.
Q: Who regulates household goods brokers in the United States?
A: Confirm the current requirements with the relevant authority. Ask any lead source that also brokers moves for its FMCSA registration details before you buy.
Pro Tip: Keep the provider's written answers in the same folder as its invoices. When a lead is disputed, you can point to the exact credit terms you were given and the date you received them.
Which Movers This Type of Platform Fits, and Which It Doesn't
Paid lead platforms tend to suit movers with open capacity and a sales process that can respond quickly. They fit poorly when trucks are already full or nobody owns the phone.
A good fit usually looks like this:
- Someone is assigned to call new leads during business hours, every day the feed is on.
- You have open dates to fill, typically outside your busiest weeks.
- You can produce a price quickly, without waiting days for an in-home survey.
- Your CRM tracks lead source, so you can measure results.
A poor fit usually looks like this:
- Leads would sit until the owner gets off a truck at the end of the day.
- Your calendar is already booked for the weeks the leads cover.
- Your service area is narrow and the provider's filters cannot match it closely.
- You have no way to tell which booked jobs came from which source.
Wiring Leads Into Your CRM So None Sit Unworked
Every purchased lead should land in one pipeline with a stage, an owner and a call-back date. If leads live in an email inbox, a portal and a notebook, some will go uncalled.
A purpose-built moving company CRM organizes deals into a Lead → Inventory → Quote → Booked → Closed flow, with color flags and per-deal call-back reminders. It can also auto-import leads from your own website and ad forms. That structure keeps each inquiry visible from first contact to closed job.
Third-party lead feeds are a separate question. Ask the lead provider which delivery formats it supports, then ask your CRM vendor whether it can accept that format. Do not assume an integration exists until both sides confirm it in writing.

Whatever the delivery method, tag the lead source on every record at entry. Without that field, you cannot calculate cost per booked job later. Pair the tag with automated follow-ups by text and email so a lead that doesn't answer the first call still hears from you on schedule. For the full workflow, this guide on how to track, nurture and convert leads covers stages and hand-offs in more detail.
Measuring Whether It's Working: Cost Per Booked Job, Not Cost Per Lead
Cost per lead tells you what you paid. Cost per booked job tells you what you paid for revenue. Only the second number belongs in a renewal decision.
Q: How do you calculate cost per booked job for a lead source?
A: Divide your total spend on that source in a period, such as 30 days, by the number of jobs booked from that source in the same period. Include credits you received back so the spend figure is net.

A cheap lead that rarely books can cost more per job than an expensive lead that books often. It also consumes more of your team's calling time, which never shows up on the lead invoice. Track these metrics for every source side by side:
| Metric | How to calculate it |
|---|---|
| Cost per lead | Net spend ÷ leads received |
| Contact rate | Leads reached by phone ÷ leads received |
| Booking rate | Jobs booked ÷ leads received |
| Cost per booked job | Net spend ÷ jobs booked |
| Revenue per booked job | Revenue from the source ÷ jobs booked |
How to Run a 30-Day Trial Without Draining Your Budget
A controlled test answers one question: does this source book jobs at a cost you can live with? Keep the variables tight so the answer is clean.
- Set a hard budget ceiling before the first lead arrives, and do not raise it during the test.
- Start with narrow filters, such as your core ZIP codes and the move types you price best.
- Record a baseline for your other sources over the same period so you can compare.
- Tag every lead with its source and delivery time.
- Hold your team to an internal response target and log actual first-call times.
- Dispute bad leads inside the provider's window, keeping notes on why each one failed.
- Review weekly, looking at contact rate and booking rate, not lead count.
- Decide at day 30 using cost per booked job, net of credits.
For a broader list to shortlist from, see 12 moving lead companies ranked. Apply the same checklist and trial protocol to every name on your shortlist.
Alternatives and Complements to a Paid Lead Feed
Paid leads work best as one channel among several, not as the whole pipeline. Sources you own tend to compound over time, while paid feeds stop the moment you stop paying.

- Referrals and repeat customers: ask every satisfied customer for a referral at the end of the job, while the experience is fresh.
- Your own website: a quote form on your site produces exclusive leads by definition, because the customer contacted you directly.
- Local partnerships: real estate agents, property managers and senior living communities see moves before they happen.
- Review profiles: consistent, recent reviews support every other channel, including paid leads, because customers check them before they book.
Run each channel through the same scorecard. When every source is tagged and measured by cost per booked job, the lead mix decision stops being a guess.
Key Takeaways
- Confirm terms first-party. Pricing, lead types, contract terms and return policies change; get Quote Runner's or any provider's current terms in writing, with a date.
- Know what you're buying. Shared and exclusive leads demand different response speeds and produce different booking rates.
- Route every lead into one pipeline. Tag the source at entry so measurement is possible.
- Judge by cost per booked job. Cost per lead alone hides the real price of a source.
- Test before you scale. A capped 30-day trial with narrow filters gives you a clean answer.
Related Articles
- The Moving Company Sales Process: From Inquiry to Booked Job — how to structure each step from first contact to a signed job.
- Peak Season Prep: 9 Moves to Make Before Your Busiest Weeks — how to plan capacity so lead spend lines up with open dates.
- How to Build a Sales Commission Plan for Moving Reps — how to reward reps for booked jobs rather than raw lead volume.
- Faster Quote Turnaround for Moving Companies — why shortening the time to a price helps convert inquiries.
Useful Links
- Moving Company CRM Software
- Moving Company Automation & Follow-up Software
- Buy Moving Leads in 2026: Best Providers & Pricing
- Moving Company Reporting & Analytics Software
- Moving Company Websites — Wired Into Your CRM
Need help with this? Moving Estimate Software for Movers · Get started · Call (888) 611-7483
Ready to see it in action?
Book a free 20-minute demo and explore how Virtual Estimate can help your business.