Virtual Survey
Replace the in-home walkthrough. Your customer films their own rooms from a link and answers the logistics an estimator would — you get a full brief and video without sending a truck or booking a slot.
Survey the whole home without the drive.
Replace the in-home walkthrough with a guided remote survey. Capture every room, every item and every access note from anywhere — and turn it straight into a binding estimate.
Every survey without leaving the office.
Estimators spend hours driving just to give a number. A virtual survey captures the same detail — rooms, items, stairs, long carries — over video, so one person can survey a whole day's leads.
- ✓Guided room-by-room capture
- ✓Flag stairs, elevators & long carries
- ✓Survey a full day of leads from one desk
A survey that becomes the estimate.
The captured inventory feeds the pricing calculator and the contract automatically — no separate write-up. What you surveyed is exactly what you quote and what the crew loads.
- ✓Inventory feeds the calculator
- ✓One record from lead to job sheet
- ✓Customer-facing PDF in a click
From first touch to done — without re-keying a thing.
What Virtual Survey does for your business.
Stop burning half a day driving to give one number.
One estimator can survey many more homes remotely.
Stairs, elevators and long carries captured up front.
Quote same-day while competitors schedule a visit.
The in-home survey is the slowest, most expensive step in booking a move: a scheduled slot, an estimator's round trip, a customer taking time off. A virtual survey replaces it. The customer opens a link, films their own rooms with an on-screen coach guiding the shot, and answers the same logistics an estimator would ask on site — so you get a complete moving brief and the footage without a visit.
How it works
The customer taps a link from a text — no password, no app, no account. A guided wizard walks them through:
- Confirming contact and move details, and choosing a packing preference.
- Picking which rooms to film, then filming each room with a live quality coach on screen.
- The logistics an estimator asks on the doorstep — both addresses, floors, elevator vs stairs, carry distance and parking.
- Reviewing and finishing — and paying a deposit right there, if you want the booking now.
While they film, the coach scores lighting, stability and pace and tracks room coverage in real time. A room isn't "done" until it's actually covered, so the footage is usable — not just "something is visible."
What you get
- Capture from one link — no install, no password, no account for the customer.
- A live quality coach — on-screen lighting, stability and pace, plus coverage, with plain prompts like "Too dark — turn on more lighting."
- Device-aware recording — the platform detects the phone's camera and records at the best resolution and frame rate it supports.
- Resumable upload — a dropped signal doesn't kill the recording; the upload continues from where it stopped.
- The whole brief, not just video — addresses, floors, elevator or stairs, carry distance, parking and packing level: the details that otherwise surface as surprise charges on move day.
- A deposit in the same flow — the customer can book by card right after filming.
- A branded customer portal afterward — move timeline, route on a map, the inventory with a "this doesn't match" button, a chat with their coordinator, and document signing.
Why it's different
This isn't a scheduled video call — it's asynchronous. The customer films at 11pm and your manager reviews it in the morning; nobody waits on anyone. It isn't "upload a few photos" either — the guided coach means the frames are good enough to measure from, not just to glance at. And it isn't a bare form: it collects the logistics from both addresses that usually turn into disputes on move day. Sensor data — accelerometer, gyroscope, orientation — is recorded alongside the video, so the capture is measured rather than eyeballed.
The numbers
- ~25 seconds to film a room (15 seconds minimum, 25 for full coverage).
- A four-bedroom home is under five minutes of the customer's time.
- 0 installs, 0 passwords — one link.
- 3 live quality signals while filming — light, stability, pace — plus room coverage.
- 13 guided screens: a full moving brief, not a form with three fields.
Questions, answered.
Still unsure? and we'll walk it through on your own jobs.
Filming runs in the phone browser, and the platform records at the best resolution the device supports. The upload is resumable — if the connection drops, it continues from where it left off instead of starting over.
A live coach on screen scores lighting, stability and pace and tracks how much of the room is covered. A step isn't marked complete until coverage is reached — minimum 15 seconds per room, 25 for full coverage — so you get usable footage rather than a shaky clip.
About 25 seconds of filming per room, plus a few screens for addresses, parking and packing preferences. A typical two-bedroom apartment is only a couple of minutes.
Yes — a card deposit is available from the same link, so a customer can confirm the booking as soon as they finish, before a truck rolls.
Each company's data lives in its own separate database, videos are kept in private storage, and the survey links are tokenized and time-limited.
One platform — every part of the move.
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Ready to put Virtual Survey to work?
Replace the in-home walkthrough. Your customer films their own rooms from a link and answers the logistics an estimator would — you get a full brief and video without sending a truck or booking a slot.