Skip to content
VirtualEstimate
Customer portal

Customer Portal

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.

app.virtualestimate.ai
Overview

A real customer portal.

Customers self-serve: view the quote, e-sign, pay a deposit, upload documents and message your team — cutting phone time in half.

Self-service

Everything the customer needs, in one login.

A passwordless portal where customers review the quote, sign, pay and track the move — no more phone tag over "where's my move?"

  • Passwordless login
  • Sign & pay online
  • Live job tracking with crew ETA
Everything the customer needs, in one logi...
On your brand

Your brand, not ours.

The portal runs on your branding and domain, so the customer experience looks like your company from the first click.

  • Your logo & colors
  • Document & ID upload
  • In-portal messaging
Your brand, not ours.
How it works

From first touch to done — without re-keying a thing.

1
Quote sent
The customer gets a private portal link.
2
Customer reviews
Quote, documents and details in one place.
3
Signs & pays
E-signature and deposit, all online.
4
Tracks the move
Live status and crew ETA on the day.
The bottom line

What Customer Portal does for your business.

Fewer phone calls

Customers self-serve the answers they need.

Faster signatures

Sign and pay in a single sitting.

Look bigger

A polished experience on your own brand.

Better reviews

Informed customers are happier customers.

In depth

Every "where's my move?" call is a customer who can't see what's happening. Give them a window into their move — on your brand, with no password to forget.

How it works

After booking, the customer opens a link — no account, no password. From there they can follow the move, review the inventory, sign documents and pay, and talk to their coordinator without picking up the phone.

What you get

  • Passwordless login — a link, not an account to create.
  • A live move timeline and a route map.
  • The inventory with a "this doesn't match" button, so disputes surface before move day.
  • Sign & pay online from the portal.
  • A chat with their coordinator, every message logged.
  • Your brand throughout — on your domain.

Why it's different

Passwordless means customers actually use it. The "this doesn't match" button turns a move-day argument into a note you can settle in advance, and a portal that answers the obvious questions is a phone that stops ringing.

FAQ

Questions, answered.

Still unsure? and we'll walk it through on your own jobs.

No — the portal is passwordless. The customer opens a secure link and is straight in.

A live move timeline, the route on a map, their inventory, documents to sign and their payment — plus a chat with their coordinator.

Yes — documents are e-signed and deposits or payments are taken right in the portal.

There's a "this doesn't match" button, so they can flag it before move day instead of arguing on the truck.

Yes — it runs on your domain and carries your branding, like the rest of the platform.

Get started

Ready to put Customer Portal to work?

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.