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VirtualEstimate
Customer portal

Customer Portal

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.

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Customer Portal in Virtual Estimate
Overview

A real customer portal.

Customers self-serve: view the quote, e-sign, pay a deposit, upload documents and message your team — cutting phone time in half.

Self-service

Everything the customer needs, in one login.

A passwordless portal where customers review the quote, sign, pay and track the move — no more phone tag over "where's my move?"

  • Passwordless login
  • Sign & pay online
  • Live job tracking with crew ETA
Everything the customer needs, in one logi...
Self-service — screenshot
On your brand

Your brand, not ours.

The portal runs on your branding and domain, so the customer experience looks like your company from the first click.

  • Your logo & colors
  • Document & ID upload
  • In-portal messaging
Your brand, not ours.
On your brand — screenshot
How it works

From first touch to done — without re-keying a thing.

1
Quote sent
The customer gets a private portal link.
2
Customer reviews
Quote, documents and details in one place.
3
Signs & pays
E-signature and deposit, all online.
4
Tracks the move
Live status and crew ETA on the day.
The bottom line

What Customer Portal does for your business.

Fewer phone calls

Customers self-serve the answers they need.

Faster signatures

Sign and pay in a single sitting.

Look bigger

A polished experience on your own brand.

Better reviews

Informed customers are happier customers.

In depth

Every "where's my move?" call is a customer who can't see what's happening. Give them a window into their move — on your brand, with no password to forget.

How it works

After booking, the customer opens a link — no account, no password. From there they can follow the move, review the inventory, sign documents and pay, and talk to their coordinator without picking up the phone.

What you get

  • Passwordless login — a link, not an account to create.
  • A live move timeline and a route map.
  • The inventory with a "this doesn't match" button, so disputes surface before move day.
  • Sign & pay online from the portal.
  • A chat with their coordinator, every message logged.
  • Your brand throughout — on your domain.

Why it's different

Passwordless means customers actually use it. The "this doesn't match" button turns a move-day argument into a note you can settle in advance, and a portal that answers the obvious questions is a phone that stops ringing.

FAQ

Questions, answered.

Still unsure? and we'll walk it through on your own jobs.

No — the portal is passwordless. The customer opens a secure link and is straight in.

A live move timeline, the route on a map, their inventory, documents to sign and their payment — plus a chat with their coordinator.

Yes — documents are e-signed and deposits or payments are taken right in the portal.

There's a "this doesn't match" button, so they can flag it before move day instead of arguing on the truck.

Yes — it runs on your domain and carries your branding, like the rest of the platform.

Get started

Ready to put Customer Portal to work?

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.