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VirtualEstimate

Platform

Customer Portal

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.

Every "where's my move?" call is a customer who can't see what's happening. Give them a window into their move — on your brand, with no password to forget.

How it works

After booking, the customer opens a link — no account, no password. From there they can follow the move, review the inventory, sign documents and pay, and talk to their coordinator without picking up the phone.

What you get

  • Passwordless login — a link, not an account to create.
  • A live move timeline and a route map.
  • The inventory with a "this doesn't match" button, so disputes surface before move day.
  • Sign & pay online from the portal.
  • A chat with their coordinator, every message logged.
  • Your brand throughout — on your domain.

Why it's different

Passwordless means customers actually use it. The "this doesn't match" button turns a move-day argument into a note you can settle in advance, and a portal that answers the obvious questions is a phone that stops ringing.

Frequently asked questions

No — the portal is passwordless. The customer opens a secure link and is straight in.

A live move timeline, the route on a map, their inventory, documents to sign and their payment — plus a chat with their coordinator.

Yes — documents are e-signed and deposits or payments are taken right in the portal.

There's a "this doesn't match" button, so they can flag it before move day instead of arguing on the truck.

Yes — it runs on your domain and carries your branding, like the rest of the platform.

VIRTUAL ESTIMATE

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Ready to put Customer Portal to work?

Give every customer a branded, passwordless portal — a live move timeline, route map, online sign & pay, and a chat with their coordinator.