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VirtualEstimate
Security & trust

Built to protect your business — and your customers.

Your moving company's data — and your customers' — is the foundation of the business. Here's how the platform protects it, in plain language: the controls we actually operate.

Your data is isolated per company

Every company runs on its own separate database — not a shared table with a company_id column. Your leads, jobs, pricing and customer records live apart from every other company on the platform.

Role-based access, 2FA and audit logs

Access is granted by role — admin, manager, dispatcher, viewer, foreman — each limited to what it needs. Accounts support two-factor authentication, and a full audit log records who did what.

Payments on your own merchant accounts

Payments run on your merchant accounts across multiple processors. Card data is handled by those certified payment processors — we never store card numbers, and we don't hold your funds.

Private storage and scoped links

Videos and files are kept in private storage. Customer survey and portal links are tokenized and time-limited — passwordless for the customer, but scoped to a single request and set to expire.

Hardened by default

The platform runs on your domain with automatic SSL. Service-to-service callbacks are cryptographically signed (HMAC), and errors are monitored across every service so issues are caught early.

Have a security or compliance question for a larger deployment? Talk to our team — we're happy to walk through the details.