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Claims

Claims Management

A clean photo and document trail on every job — so a claim is a file you open, not an argument you lose.

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Claims Management in Virtual Estimate
Overview

A clean claims trail on every job.

Damage photos, documents and communication in one place per job — so a claim is a quick, defensible file, not a scramble.

Evidence in one place

Every photo and document, tied to the job.

Before/after photos and signed condition reports live on the job record, captured by the crew in the field — the evidence is already there when a claim comes in.

  • Before/after damage photos
  • Signed condition reports
  • All tied to the job record
Every photo and document, tied to the job.
Evidence in one place — screenshot
Faster resolution

Resolve claims without the scramble.

A structured claim file with a full communication log means faster, fairer resolutions and less exposure.

  • Structured claim files
  • Full communication log
  • Lower legal exposure
Resolve claims without the scramble.
Faster resolution — screenshot
How it works

From first touch to done — without re-keying a thing.

1
Job documented
Photos and condition reports captured on-site.
2
Claim opened
A structured file is started in seconds.
3
Evidence attached
Everything already lives on the job.
4
Resolved & logged
A defensible record, start to finish.
The bottom line

What Claims Management does for your business.

Lower risk

Evidence captured before a claim exists.

Faster resolution

The file is built, not scrambled together.

Defensible records

Photos, signatures and a full log.

Protect reputation

Handle disputes fairly and quickly.

In depth

Claims are where a good move turns into a bad review and a payout. The defense is a record built during the move, not reconstructed after it.

What you get

  • Before/after damage photos tied to the job, captured in the field.
  • A document trail per job — the signed Bill of Lading and the inventory on record.
  • Geolocation and timestamps on signatures, and a tamper-evident record.
  • Everything in one place, so a claim is a file you open, not an email hunt.

Why it's different

Because the photos, signatures and inventory are captured as the job happens — in the crew app, on the signed BoL — the claim trail already exists when the dispute lands. You're opening a file, not rebuilding a story.

FAQ

Questions, answered.

Still unsure? and we'll walk it through on your own jobs.

Before/after photos tied to the job, the signed Bill of Lading, the inventory, and signatures with geolocation and timestamps.

In the field, during the move, from the crew app — so the record exists before any dispute.

Yes — the signed documents and photos are stored as a tamper-evident trail tied to the job.

The signed BoL and its inventory are part of the same job record, so the claim file and the contract are one source of truth.

Access is by role, so office and management can work a claim while other roles are limited to what they need.

Get started

Ready to put Claims Management to work?

A clean photo and document trail on every job — so a claim is a file you open, not an argument you lose.