Dmitrii Malashkin
Dmitrii Malashkin is an author and expert in the moving industry with over 13 years of hands-on experience. From 2013 to 2016, he built his foundation working in the family business, and in 2016 he launched Born to Move Movers — now operating across Boston, Chicago, New York, and beyond. He writes about relocation logistics, moving best practices, and everything that helps people move smarter and stress-free.
102 articles published
Articles by Dmitrii Malashkin
Moving Company Apps: Office, Crew and Customer Tools for Growing Movers
A guide for US moving company owners and dispatchers to the office, crew and customer apps that replace spreadsheets, including CRM, AI video estimates, dispatch, customer portals and payments.
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Switching Moving Software: Leaving a Legacy System Without Losing Jobs
A step-by-step plan for moving company owners switching software: which data to export, how to rebuild tariffs, how to handle deposits and storage, and when to cut over.
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Moving Company Profit Margin: How Margins Are Built and Lost
For US moving company owners: how gross and net margin differ, a line-by-line job cost breakdown, where margin leaks, and KPI formulas to measure your own.
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The Hidden Cost of Manual Dispatch at a Moving Company (and What Automating It Frees Up)
Manual dispatch costs more than a dispatcher's salary. See where the hours actually go, what automated dispatch frees up, and how the shift rolls out over 90 days.
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Peak Season Prep: 9 Moves to Make Before Your Busiest Weeks
A moving company peak season preparation playbook for owners: nine pre-season moves, each with a lead time and the failure it prevents, plus a week-by-week countdown.
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The Moving Company Sales Process: From Inquiry to Booked Job
A stage-by-stage guide to the moving company sales process — capture, response, qualification, survey, quote, follow-up, and deposit — with owners, triggers, and exit criteria you can hand a new rep on day one.
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Moving Crew Apps: The Features Field Teams Actually Need
A practitioner's guide to moving crew apps: the features a foreman uses on every job, judged by whether a crew will tap them with gloves on and low battery.
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Moving Leads and AI: Qualifying, Routing, and Converting Faster
Moving leads AI scores, routes, and responds to inquiries automatically. Learn how each step works, where it beats bought leads, and what these tools still get wrong.
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How to Build a Sales Commission Plan for Moving Reps
A step-by-step guide to designing a moving company sales commission structure that pays on margin, survives cancellations, and rewards the reps who close.
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